How to use custom data fields you generated in your Apps and APIs?



Step 1: On the right hand side-panel, click on the + button next to apply changes to create and add custom fields to any integration or helper



Step 2: - A grey layover pops up and you can enter your custom field-name and select your desired input type


Note: Do not enter the same field names as the API uses as standard field names. E.g. If Zendesk uses `external_id` as a standard field name. You should not enter `external_id` again as a custom field name, unless we have not provided the field name yet for any reason. This should generally not be the case, as most SaaS systems ensure themselves that field names are not the same, but better to be on the save side.